To offer satisfaction to the customers, a courier company must have great supply chain management. In general terms, supply chain management refers to managing the flow of goods along with the services of the company. Expert management can manage all processes, from the movement of the goods, storage of raw materials needed for the business, overseeing the inventory, and taking care of end-to-end order satisfaction. For a successful courier company, supply chain management involves the following:

Registering The Pick-Up

Customers call the call center or access the website to pick up the goods. They provide specifics such as address and the time to pick up. The system generates the pickup request and the customer gets a reference number. They can use the reference number to track the status of the courier.

Pickup Process

A person from the courier picks the item at the specified time from the address provided by the customer. The pickup depends on the route.

Distribution Center Operations

The distribution center of the courier company receives bags containing items from the different collection centers. It is scanned and provided with a barcoded ID for easy identification. The team enters the status of the courier. The team consolidates the parcels obtained according to the final destination. A scanner can automate and eliminate errors in the process. After obtaining a unique ID, the bags go to the destination distribution center using different transport modes.

Destination Distribution Center Operations

The destination distribution center will schedule a vehicle to collect the parcels from the airport, bus stop, or other collection point depending on its arrival time. After getting the bags, the scanning of barcode IDs on the bags takes place. The distribution center opens the parcels, de-consolidates, and sorts them based on the ZIP/Area/Pin code. The team dispatches the parcels to the respective collection or delivery centers.

Delivery Process

Depending on the delivery area of the parcel, the delivery/collection center sorts the parcels. The team places the courier in a bag with a unique identification code related to the destination area. The courier company prepares a delivery sheet to deliver to the customer. The courier delivery person receives the delivery sheet along with the parcel bag. The courier person completes the final delivery of the parcel without any delay.

Only a reputed courier company with strong supply chain management can deliver parcels to the customers without any delay or errors. If you are looking for a company with reliable supply chain management for safe delivery of your couriers, then get assistance from PonEX. The courier company with more than two decades of experience in delivering couriers to customers in different parts of the world can complete the delivery process without any issues. The leading courier company in the UK uses cost-effective and efficient techniques to deliver parcels. So, you get affordable services without compromising on quality. Customers can expect 100% reliability as the highly experienced management team delivers its promise to the customers. From having expert drivers to a trained logistics team, the courier company ensures its supply chain management stays strong. It is no wonder the company has become the specialist in same-day delivery or couriers to the customers in the UK and worldwide. The high-quality service provided will always meet your requirements.